Mall Information

Champlain Centre is easy to reach from all directions. If you are traveling from:

I-87N/I-87S: Take Exit 37 towards Plattsburgh/Saranac Lake. Turn right onto NY-3. Turn left on Smithfield Blvd.


Customer Service

Customer service is now located in the mall office, located across from the public washrooms. For your shopping convenience, Champlain Centre offers stroller rentals, complimentary wheelchairs, tourist information, lost & found, and mall gift cards.


Champlain Centre is proud to offer the Pyramid Gift Card which can be used at all shopping centers owned and operated by Pyramid Management Group. The gift cards are made possible through a partnership with American Express. Pyramid Gift Cards will be redeemable at any Pyramid Shopping Center tenant where American Express is accepted.



Champlain Centre offers complimentary wheelchairs available at the Customer Service station, located across from the public washrooms. If Customer Service is not open during your visit - you may contact our security department and they will be able to give you one.

Mall Walking

Walking has quickly become America's most popular form of exercise because it is safe, simple and inexpensive. Almost anyone can walk, regardless of age, lifestyle or physical condition. A regular program of brisk walking is beneficial in preventing or managing health problems.


Join your friends and neighbors at Champlain Centre for healthful walking at your own pace in climate controlled comfort.


Exercise by walking a measured course before stores open (6 am - 9:30 am Monday through Saturday; 6 am - 11 am Sunday) and at your convenience. You can increase your fitness in the company of your friends.


Having an Event? Champlain Centre offers a great venue for meetings, gatherings, special promotions and other events. For more details, please contact our Marketing department at (518) 561-8660, ext. 113.

Mall Policies: Champlain Centre Code of Conduct

Pyramid Management Group


Behavior Code

In order to provide an enjoyable shopping environment, and for the safety and convenience of our shoppers, visitors and employees, the following Behavior Code will be in effect at all times for all guests and visitors of the shopping center. Anyone who violates the behavior code may be banned from the property and/or prosecuted to the fullest extent of the law. Mall management has the right to amend the behavior code at any time.

:: Download our Behavior Code (PDF)


Champlain Centre is Open for the Purpose of Shopping

Appropriate behavior is required at all times. Fighting, horseplay, harassment, offensive language, shouting, loud noise, littering, solicitation, or any illegal activities are not allowed on mall property. Mall management has the right to prohibit groups from congregating or walking in a manner that obstructs or hinders shoppers or mall visitors.


Safe and Convenient Shopping

Pets are not allowed on the premises except for service animals that aid the physically challenged. Exceptions may be made for pets being taken to pet stores or photography sessions.


Please Walk

For your safety and the safety of our customers you may not run, skate or use a skateboard on mall property. You may not ride bicycles on sidewalks or in the interior of the mall.


Please Dress Appropriately

To promote the shopping center atmosphere, customers, guests and employees shall be fully clothed. The wearing of apparel which is likely to provoke a disturbance or embroil other groups or the general public in open conflict is prohibited.


No Weapons Allowed

The possession of any weapon, other than by law enforcement personnel, is prohibited.


Smoking and Alcohol

Champlain Centre is a smoke free facility. The consumption of alcohol is permitted in licensed premises only.


Parking is for Guests and Visitors

The parking area is private property and is intended for the use of mall guests, visitors and employees. Vehicles must be parked in legal designated spaces. Violators are subject to tickets and/or towing. Unauthorized overnight parking is not permitted and is also subject to towing.


We Support Education

In accordance with school attendance laws, and in support of education, children of 6 to 16 years of age are not permitted on mall property during school hours, unless accompanied by a parent or legal guardian.


Have a pleasant shopping experience!

Plattsburgh was founded by Zephaniah Platt in 1785. As early as Samuel de Champlain's 1609 expedition into the Lake Champlain valley, this region began to fall under the influence of the French and later under American and English colonial power. Early French contact and the proximity of Plattsburgh to Quebec, make this a historically French region.


While Plattsburgh is cited by American historians as being a relatively new city, the area became occupied somewhere after the arrival of Samuel de Champlain in 1609 and the beginning of the Fur Trade in Montreal in the mid to late 17th century.


The community set itself off from the Town of Plattsburgh by incorporating as a village in 1815. The city government was established in the former village in 1902.


With its significant location on a major water thoroughfare and close to the U.S. - Candian border, Plattsburgh has been the site of a number of historic events including the Revolutionary War's Battle of Valcour Island and the War of 1812's Battle of Plattsburgh; the city has a War of 1812 museum.

ADA accessible entrances are identified below and ample parking is available throughout the site. Thank you for shopping at Champlain Centre.





In addition, please visit our anchor stores for family style and handicap accessible restrooms.

Printable ADA Accessibility Map (PDF)


Mall Information

Mon-Sat | 9:30am - 9:00pm
Sunday | 11am - 6pm
60 Smithfield Blvd., Suite 69
Plattsburgh, NY 12901
Driving Directions
Phone: 518.561.8660
Email Us

Getting Here