Provides a rewarding shopping experience by driving merchandising, replenishment and sales floor operations. Directs workflow, orients and trains associates.
ACCOUNTABILITIES
- Executes workload and distributes tasks to support the customer experience
- Serves as leader on duty to ensure a positive and compelling customer experience
- Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager
- Delivers the highest level of customer service supporting Kohl’s “Yes We Can” culture through effective problem solving
- Trains associates on selling floor operations and best practices
- Executes department and fitting room recovery and replenishment
- Identifies merchandising opportunities to increase sales while improving operations
- Ensures team merchandises fixtures and maintains non-promotional signs
QUALIFICATIONS
REQUIRED
- Effective verbal and written communication skills
- Basic math and reading skills, legible handwriting and attention to detail
- Basic computer skills
- Ability to work as part of a team and interact effectively with others
- Ability to lift 50 pounds on an occasional to frequent basis
PREFERRED
- Prior experience in sales, customer service or other work with the public
- Prior experience working with a team