Key Holder - Champlain Centre

Hours

OPEN TODAY 10:00am TO 7:00pm

Regular Hours

  • Monday - Thursday10:00AM - 7:00PM
  • Friday - Saturday10:00AM - 9:00PM
  • Sunday11:00AM - 5:00PM

WELCOME TO CHAMPLAIN CENTRE

Key Holder

Bath & Body Works

Part-Time

05/16/2022

Description

Supports delivering sales plan through effective execution of store and operational tasks.Building High Performing Teams:

  • Participates in the hiring process by screening and scheduling interviews for candidates
  • Responsible for leadership tasks as delegated by the store manager
  • Provide individual and team performance feedback and recommendations to managers
  • Coach and reward in the moment to maximize selling potential of associates
  • Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination
  • Support onboarding and continued training of sales associates

Selling Effectiveness:

  • Lead and model the selling and customer experience standards
  • Lead selling efforts to meet selling goals during scheduled shifts
  • Ensure associates consistently execute to the selling model
  • Display knowledge of product, company policies and store strategies
  • Set the direction and goals for the day/shift when associates arrive for work
  • Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
  • Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs)
  • Ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

Telling The Brand Story:

  • Support replenishment activities that keep the store full and abundant
  • Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
  • Execute visual standards and maintain a safe, inviting store appearance

Operational Excellence:

  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive when assigned as manager on duty
  • Act as the manager on duty, when scheduled, to address customer service, vendor or maintenance issues
  • Responsible for communicating any issues during opening/closing shifts to the store manager
  • Maintain policies and procedures
  • Lead operational teams*
  • Incorporate Loss Prevention and safety messages into daily operations

*Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

Qualifications

  • Preferably an existing sales associate that aspires for management role
  • Ability to foster a customer focused selling culture
  • Demonstrated results (selling and operational)
  • Available for varied weekly shifts including weekend, closing and peak shifts
  • Ability to provide in the moment coaching to associates