As the North Country’s premier shopping destination for families and visitors, Champlain Centre is a unique property and we take active measures to treat it as such. We hold our security team to the highest standards in providing a safe environment where our guests are able to unwind, eat, shop and play.
We take a holistic approach with our industry-leading programs and practices. Champlain Centre has strong relationships with community partners and law enforcement agencies. These initiatives further our commitment to ensuring that Champlain Centre is a safe destination for everyone.
Champlain Centre Security can be reached during business hours at 518.569.0719. We encourage our guests, visitors and store employees to contact Champlain Centre Security with any concerns, questions or issues you may have while on property. And please, if you see something, say something!
Any act defined by federal, state or local laws, regulations, or ordinances as a criminal act is prohibited. These include, but are not limited to:
Stroller are available by the main entrance near Target and Best Buy free of charge. Wheelchairs are also available free of charge at Customer Service located in the Mall Office. If after office hours or on weekends, contact Champlain Centre Security at 518.569.0719
Champlain Centre is committed to protecting your privacy. We are committed to conducting our business in accordance with governing policies and principles in order to ensure the confidentiality of personal information is protected and maintained.
For the security of Champlain Centre’s guests and your own personal possessions, please do not leave purses, shopping bags and other items unattended. Please be considerate of your surroundings and the personal property of other guests and mall tenants. Should you come across such items, Lost & Found is located in the mall office. We encourage everyone to report any missing or lost items to this location. If you would like to inquire about a lost or missing item, please call the mall office at 518.569.0719
Conduct that is disorderly, disruptive, or which interferes with and/or endangers businesses or guests is prohibited. Champlain Centre management reserves the right to remove any groups or guests violating our code of conduct. Such conduct may include, but is not limited to:
Champlain Centre requires all guests to wear appropriate attire; pants/shorts, shirts and shoes must be worn at all times. Inappropriate attire may include, but is not limited to:
The parking area is private property and is intended for the use of mall guests, visitors and employees. Vehicles must be parked in legal designated spaces. Violators are subject to tickets and/or towing. Unauthorized overnight parking is not permitted and is also subject to towing at the owner’s expense. Authorization for overnight parking can be obtained by contacting Champlain Centre Security at 518.569.0719